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Have you ever noticed how good it feels when someone really listens to you? When we’re listened to, our feelings and needs are taken into account, we’re more relaxed and open, and we feel we can achieve our objectives. The goal of this program is to help participants get these kinds of results when communicating with others.
Suggested Audience
Individuals who are in a supervisory role or first-level management. These individuals manage frontline employees, and perhaps an assistant manager.
Program Length
Approximately 4¼ - 5½ hours. Breaks are not included in this time.
Learning Model Used
Personal Listening Profile® |